WSHEF

Cancelled due to COVID-19 concerns. The relationship between an organization’s employees internally, and with patients, external stakeholders, and supporting people externally, is critical to the success of healthcare organizations. In today’s fluid environment, cognitive intelligence and technical skills are only part of individual and team effectiveness. Leaders and staff must utilize emotional intelligence or emotional quotient, which includes self-awareness, self-management, motivation, authenticity, empathy, adaptability and resilience. The impact of emotional intelligence can influence better patient outcomes and higher quality of…

Postponed due to COVID-19 concerns. Washington Patient Safety Coalition’s Northwest Patient Safety Conference is back May 11, 2020 at the Hilton Seattle Airport with a full day of sessions around the theme Driving Toward Compassion and Safety. This year’s conference will show us how collaboration and safety are cornerstones of patient care and include breakout sessions covering topics of shared decision making with patients, process improvement in internal audits and adverse event investigation, building trust and more, with each talk…